PPS - Private Parking Solutions London Ltd

PPS Legalities

At Private Parking Solutions (London) Ltd, we are in the business of helping the owners and occupiers of private land to protect their property from abusive parking.

Landlords and tenants have the right to reserve parking facilities for legitimate users - whether residents, staff or customers, and to charge people who unfairly take advantage of those facilities.

New Laws

In England & Wales the Protection of Freedoms Act 2012 came into force on 1st October 2012.

It provides legislation to private parking companies, such as Private Parking Solutions (London) Ltd, to recover unpaid parking charges from the registered keeper of a vehicle if the name and address of the driver are not known, providing the full POFA criteria is met. If we are not notified by the registered keeper of the name and address of the driver (within 28 days of requesting that information) the registered keeper must pay the parking charge.

The Protection of Freedoms Act 2012 states (under Schedule 4) that we can charge drivers/registered keepers (as applicable) the amount stated on our car park signage. Our parking charges comply with the guidance issued by the British Parking Association.

Any challenge against a parking charge can only be made to us within 28 days of the date of notification of the parking charge. If we reject a challenge made within 28 days the driver/registered keeper will have at least further 7 days to pay the reduced amount of the parking charge. This is the last opportunity to pay the parking charge at the reduced amount. If payment is not made the full parking charge becomes due and payable.

If we reject a challenge to a parking charge a driver/registered keeper may appeal to the independent appeals service, called Parking on Private Land Appeals ("POPLA").

POPLA will consider your appeal and if it is accepted the matter will be closed, and any payment you have made us refunded in full. If your appeal is not accepted the full parking charge remains due and owing; and if payment is not made our debt recovery agents may pursue payment, (at which point a further charge will be made, as stated on our car park signage). If payment is still not made Court proceedings may be issued, at which point Court costs will be claimed.

Law and Ethics of Parking Enforcement

Law of Trespass

With respect to unauthorised parking on private property, a strong legal argument can be made by the land owner under the laws of trespass.

A person entering and parking on privately owned land without the permission of the legal owner is trespassing on that land for the duration that the vehicle is parked.

If the land owner can prove the trespass, then he or she is entitled to recover nominal damages, even if he or she has not suffered any actual loss or damage. If the trespass has caused the land owner to suffer loss or damage, then he or she is entitled to an amount to compensate for that loss or damage.

In order for the land owner to claim costs for trespass in the form of Parking Charge Notice, there must be prominent and easily observed signage warning that unauthorised parking will result in a charge.

Contractual Law

When there is prominent and clear signage displayed by the owner of private land warning drivers of parking regulations, a motorist enters a contractual agreement to pay a parking charge if he or she parks in contravention those regulations.

We operate our collection procedures under the Administration of Justice Act 1970.

The Protection of Freedom Act 2012 (POFA 2012) The Protection of Freedom Act 2012 (POFA 2012) Schedule 4 provides regulation for recovery of parking charge notices issued on private land. The act introduces keeper liability for the first time on private land - on condition that an independent adjudication service is made available for motorists.

The Act stipulates that contract (car park terms and conditions) is between the driver and car park operator. If the driver is unknown then the registered keeper of the vehicle is requested to provide the name and the address of the driver. If the register keeper refuses to do this or ignores the notice to keeper then after 28 days have passed, the registered keeper becomes liable for the parking charge and can be pursued for payment.

AOS DVLA Code of Practice for Private Parking Enforcement When obtaining the keeper's registration details for an unauthorised parked vehicle in order to enforce parking charges, PPS (L) Ltd strictly adheres to the British Parking Association and DVLA's Code of Conduct. This ensures that lawful, ethical and fair business practices are employed by us at all times. Data Protection Act 1998.

We will not disclose any information regarding the registered keeper’s details to the land owner, just as we will not disclose the land owner’s details to parking offenders. This is in accordance with the Data Protection Act 1998.

How to appeal Parking Charge Notice.

If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. You may appeal by letter to:
By Post: PPS APPEALS, PO Box 1115, West Drayton, UB8 9XD
By Email: APPEALS@PRIVATEPARKINGSOLUTIONS.CO.UK
Due to strict audit procedures we are unable to accept verbal or telephone appeals. Your case will be put on hold whilst we investigate your appeal. Acknowledged of appeal will be send to you within 14 days of receipt - appeals decision within 35 days. If you remain dissatisfied with our appeal decision you can submit appeal to an independent appeal service called Parking On Private Land Appeals (POPLA). If the customer remains dissatisfied with our determination of the complaint, we will provide you with the details to enable you to complain to our Accredited Trade Association or Conformity Assessment Body to be investigated and resolved.

To APPEAL YOUR PARKING CHARGE NOTICE

remember to include the following: TIME AND DATE OF ISSUE PCN; REGISTRATION OF VEHICLE; TICKET NUMBER; MAKE AND MODEL; OPERATOR NUMBER; YOUR NAME AND ADDRESS; NAME AND ADDRESS OF DRIVER/KEEPER ( IF DIFERENT FROM ABOVE); CAR PARK LOCATION; ON WHAT BASIS ARE YOU APPEALING?

It is important that you do not ignore that all vehicles are photographed by a digital camera, which is date-and time-stamped showing the registered keeper vehicle presence at the parking location.
Photographs are for internal use ONLY and they will only be passed over to a specialist debt collection agency and used as prosecuting evidence in any court case against you. We do not supply this evidence to members of the public.
Appeals Full Address and contact numbers:
Private Parking Solutions (London) Ltd
PPS APPEALS
PO Box 1115, West Drayton, UB8 9XD
t: 07947 246755
e: appeals@privateparkingsolutions.co.uk

PPS Legalities

PPS Legalities

New Laws

Pay your Parking Charge Notice Online now.

Law and Ethics of Parking Enforcement

Law of Trespass

Contractual Law

How to appeal Parking Charge Notice.

If you wish to make an appeal.

To APPEAL YOUR PARKING CHARGE NOTICE

Download PCN CHARGE APPEALS FORM